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Transform Executive Support
into a Strategic Productivity
Advantage

A targeted capability intervention for Executive Assistants
that improves productivity, communication quality and
decision support without increasing headcount.

5 Day Workshop Designed for UN Agencies, Public & Private Sectors

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✔ Reduce administrative bottlenecks across executive workflows
✔ Improve the quality and speed of executive communication
✔ Enable AI-driven productivity in administrative functions
✔ Strengthen decision support for leadership teams

The Capability Gap
in Executive Support is Growing

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The Executive Assistant role has evolved significantly.

Today’s EAs are expected to:

 
  • Support executive decision-making 
  • Manage complex stakeholder environments 
  • Deliver fast, high-quality outputs 
  • Operate in AI-enabled workflows 

However, most have not been developed for this level of responsibility.

Resulting Business Impact

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This gap manifests as:
 
X Slower turnaround times
X Inconsistent communication quality
X Increased executive dependency
X Missed productivity opportunities
The Masterclass is Not About Training Individuals
 
It is about:

✔ Improving how work gets done 
✔ Increasing executive effectiveness 
✔ Unlocking productivity across the organisation 

A Focused Intervention Designed
for Immediate Impact

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The Senior Executive Assistant Masterclass is a 5-day is:

✔ Highly practical programme
✔ Designed to elevate EA capability to executive standards

This is not generic training.
It is a targeted productivity and capability intervention.


Duration: 5 Days (In-Person)
Format: Practical, simulation-based
Approach: Applied learning with real-world scenarios

Key Components
✔ 20 Practical Exercises
✔ 4 Live Simulations
✔ AI Workflow Development
✔ Capstone Executive Assessment

What Makes it Different?

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Participants

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✔ Run board-level simulations
✔ Build AI-powered workflows 
✔ Handle real executive scenarios
✔ Deliver a capstone executive briefing

Outcome

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Participants return to work with:

​

✔ Practical tools 

✔ Improved systems 

✔ A 30-day implementation plan 

Measurable Impact on
Organisational Performance

Operational Efficiency

✔ Faster turnaround times 
✔ Reduced administrative delays 
✔ Improved workflow coordination 

Communication Quality

✔ Executive-ready outputs 
✔ Reduced rework and follow-ups 
✔ Clear, structured communication 

Decision Support

✔ Better briefing materials 
✔ Faster access to relevant information 
✔ Improved executive effectiveness 

Additional Impact

✔ Increased productivity without increasing headcount
✔ Reduced reliance on manual processes
✔ Improved alignment across teams

Closing the AI Capability Gap
in Administrative Roles

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AI is Already Reshaping How Work is Done


In many organisations:
 

X AI adoption is happening unevenly 

X Administrative roles are lagging behind 

X Productivity gains are not fully realised ​

This Programme Enables

 

✔ Practical use of AI in daily workflows
✔ Automation of repetitive administrative tasks
✔ Improved efficiency across communication and reporting​

Result

 

A workforce that is:

​

✔ More efficient 
✔ More adaptable 
✔ Better aligned with digital transformation goals 
​

A Low-Risk, High-Impact
Approach

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Pilot Approval Approach

 Organisations typically begin with a pilot approval approach:

 

✔ 1–3 Participants
 ✔ Immediate application post-training
 ✔ 30-day impact evaluation

 

What This Enables

​

✔ Measurable results before scaling
✔ Reduced approval risk
✔ Clear ROI visibility
 

Aligned to Key HR &
Business Priorities

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Productivity Improvement

✔ Do more with existing resources

Capability Development

✔ Build high-performance support roles

AI Adoption

✔ Enable practical, role-specific usage

Operational Excellence

✔ Reduce inefficiencies and delays

Targeted for High-Impact Roles

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 ✔ Executive Assistants supporting senior leadership
✔ Senior PAs transitioning into executive roles
✔ High-potential administrative professionals
✔ EA team leaders and office managers

Used Across High-Performance
Organisations

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This programme is designed using

real-world scenarios from:

 ✔ Banking and Financial Services 
 ✔ Public Sector and Government 
 ✔ Multinational Organisations 
 ✔ International Agencies 

Limited Seats. High Demand.

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Secure a seat now before it fills up
This training is delivered in small, interactive groups
to ensure maximum support and participation.

This is a highly interactive, hands-on programme.
To maintain quality, spaces are limited.
Once full, registration closes.

Berlington contacts
Berlington
Contact us

Email: info@berlington.co.za

Tel: +27 83 682 3630

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Address: Pinnacle Park, Tropic Bird Lane, Wilgeheuwel, Johannesburg, South Africa

© 2026 Berlington. All Rights Reserved.

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