Administrative Management Skills for UN Executive Assistants

​The job of an Executive Assistant is much more than meets the eye. It is about giving valuable support through coordinating with multiple staff members and overseeing all crucial administrative functions as a part of their daily support to their boss. For whatever reason, many coworkers expect Executive Assistants to be readily available to them all the time, as if Executive Assistants do not have their own work and responsibilities to attend to. Because they are expected to provide so many services to so many different people, Executive Assistants tend to have very high workloads. Not only is there a lot of work to be done, but Executive Assistants must also juggle a range of priorities from different members of staff besides those of the Executive they are assigned to assist. Meanwhile, requests for new projects can arrive at any time and with very short turnarounds. As a result, Executive Assistants may find they are constantly interrupted. This can make it difficult for them to focus on their own work to assist their boss. This 5-day training program is packed with, self-assessments, group learning activities, discussions for participants to share work tips and techniques to supplement and improve current administrative support methods of doing day to day tasks more efficiently, confidently and professionally.

Key Learning Objectives​
  • Senior Executive Assistant initiatives and strategies to achieve excellent strategic partnerships with executive management.

  • Act as senior management’s point of contact, analyzing and processing requests in order to prioritize urgent and often sensitive matters, and taking decisive action to facilitate the optimal use of managements time.

  • Manage your manager’s diary appointments, records and correspondence, proactively scheduling, organizing and prioritizing meetings and providing support to facilitate the smooth operation of the office of management.

  • Manage, prepare and review high level complex Executive Office communications ensuring timeliness and accuracy to support the achievement of business requirements.

Who Should Attend
  • Senior Executive Assistants

  • Executive Assistants

  • Executive Secretaries

  • Administrative Assistants

  • Program Assistants

  • Personal Assistants

  • Secretaries

  • Office Managers

  • Protocol Personnel

  • Supervisors

  • Support Staff

  • Staff assistants who directly or indirectly give support to Management Teams